Download our remote support tool to get technical assistance from our team
We use RustDesk, a secure open-source remote desktop software, to provide technical assistance to our friends and family members. This allows us to help you troubleshoot issues, install software, or provide guidance without needing to be physically present at your computer.
The portable version requires no installation and can be quickly set up for temporary access.
Download our portable RustDesk client to get immediate assistance with your computer issues.
Download the appropriate version for your operating system and run the application. No installation is required.
When the application opens, you'll see a unique ID and password. Share these with your support person via phone or messaging.
When your support person connects, you'll receive a prompt asking for permission. Click "Accept" to allow the connection.
When support is complete, simply close the RustDesk application. For security, the session will automatically end.
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